FAQ's

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 1-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

I DID NOT RECEIVE AN EMAIL ABOUT CONFIRMATION OF MY PURCHASE?

MAKE SURE TO CHECK YOUR JUNK MAILS AS VERY OFTEN,THEY ARE SENT THERE

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.